Ocean Drive Beach & Golf Resort Privacy Statement

Your Privacy Rights

We appreciate the trust you place in Ocean Drive Beach & Golf Resort, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on March 20, 2012, describes the information we collect and how we use it.

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

Ocean Drive Beach & Golf Resort
98 N Ocean Blvd. POB 296
North Myrtle Beach, SC 29582
Phone: 843-249-1436
Fax: 843-249-1437
Reservations@ODResort.com

Information We Collect

We may collect information (including name, address, telephone number, email address, transaction information, credit card information and date of birth) when you:

  • Place an order from our Web site
  • Inquire about our services
  • Are referred to us through a marketing promotion
  • Participate in a marketing survey, promotion or event

We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources.
We also gather information about how visitors navigate through our Web site by using clickstream data gathered with "cookies" and/or other online tools such as "pixel tags."

Using Information We Collect

At Ocean Drive Beach & Golf Resort, we always want to provide you with the best possible beach experience and fulfill your vacation wishes and business meetings as best we can. In order to do this, we collect information that allows us to:

  • Process and track your reservation
  • Provide the services you request
  • Contact you about the status of an order
  • Identify your product and service preferences
  • Customize our communications to you

Information We Share with Others and Your Privacy Rights

We contract with other companies to provide certain services, name and address verification, email distribution, market research, promotions management and payment processing. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Ocean Drive Beach & Golf Resort.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Cookies and Pixel Tags

A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online booking experience, so that the information you receive is more relevant to you.
For example, we use cookies to:

  • Recognize you when you return to our Web site
  • Study how our customers navigate through our Web site.

If you set your browser to refuse cookies, please call us at (800)438-9590 to place your reservation. We also use pixel tags – tiny graphic images – to tell us what parts of our Web site you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.

How We Use Email

When you provide us your email address, we will email you as necessary to process your reservation, respond to a request or provide customer service. For example, after you place a reservation at oceandriveresort.com you will receive an email confirmation and, in most cases, an email with vital information.

We may also send promotional email about special offers, services or events that we believe may be of interest to you. It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each email.

Links to Other Sites

Occasionally we provide links on our Web site to other sites to enhance the functionality of your Beach Week experience. These sites operate independently of Ocean Drive Beach & Golf Resort and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

Security

It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. It is our practice to use encryption whenever we receive or transmit sensitive data.

Questions or Comments?

For questions, comments or assistance, we invite you to contact us 1-800-438-9590.

98 North Ocean Boulevard · North Myrtle Beach, South Carolina 29582 Prepared by Visual Data Systems, Inc. Copyright 2014. All Rights Reserved.